Job Description

🚨 HIRING – TECHNICAL CUSTOMER SERVICE SPECIALIST (B2B ENTERPRISE) 🚨 📍 Location: Qatar 💼 Industry: Telecommunications / IT / Technology We are looking for an experienced Technical Customer Service Specialist with strong experience supporting B2B Enterprise customers in the telecommunications or technology sector. Key Responsibilities: Provide technical support and customer service to B2B enterprise clients. Handle technical issues, service requests, and customer complaints. Coordinate with internal technical and network teams for issue resolution. Ensure timely follow-up and resolution of customer concerns. Maintain strong professional relationships with enterprise clients. Requirements: Experience in B2B Enterprise Customer Service / Technical Support. Strong knowledge of telecommunications, IT services, enterprise solutions, and network services. CCNA, CCNP, CCUC, or Juniper certifications are preferred. Excellent communication and problem-solving skills. Candidates with experience in Qatar or GCC telecom/technology companies are preferred. ⭐ Preferred candidates from: Starlink Qatar, Ooredoo, Etisalat, STC, Mobily, Airtel, or similar telecom and technology companies.

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